Free Shipping over AED 99 🎉
Flat 35% OFF on All Orders

Shipping policy

Shipping & Return

At R’NEW.me, we are committed to delivering a seamless and efficient shopping experience. Here’s all you need to know about our shipping policy:

Order Processing: 

We strive to process all orders promptly. Once your order is received and payment is verified, it will be processed for shipping within 2-3 business days.

Shipping Options: 

We offer various shipping options to cater to your needs. During the checkout process, you can select the shipping method that suits you best.

Shipping Times: 

Shipping times may vary depending on your location and the selected shipping method. Domestic orders typically arrive within 2-3 business days, while international orders may take 2-3 business days to reach their destination.

Returns Policy:

We want you to be completely satisfied with your purchase from R’NEW. If for any reason you are not happy with your order, our returns policy ensures a smooth and hassle-free process:

Eligibility:

 To be eligible for a return, the item must be in its original condition, unopened, and unused. Returns must be initiated within 14 days from the delivery.

Return Process: 

To initiate a return, please Call our customer support number +97143406288 with your order details and the reason for the return. Our team will guide you through the return process and provide you with a return authorization if eligible.

Refunds: 

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to the original payment method upto 15 business days.

Skip to content